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  1. What are cookies?
  2. Categories of cookies that we use.
  3. Third-party & cross-device tracking.
  4. Managing consent.
  5. How can you manage cookies?
  6. Data retention.
  7. Contact us.

1. What are cookies?

Cookies are small text files stored on your device to make interactions with our site more personalized and efficient. Similar technologies like web beacons, pixels, and scripts serve closely related purposes, such as tracking usage and preferences. Persistent cookies remain beyond a session, while session cookies are deleted after you close your browser.

2. Categories of cookies that we use

Stricly necessary cookies

These cookies and tracking technologies let you navigate our Websites and use essential features, including secure areas and shopping baskets. Without these technologies, we are unable to deliver core functionality of our Websites, products and services to you.

Performance & Analytics cookies

These cookies and tracking technologies help us understand how customers and visitors interact with our website. They provide us with information about areas of our website visited, time spent on our websites and any error messages you receive, allowing us to improve the performance of our Websites. They do not collect any information that could identify you.

Functional cookies

These cookies and tracking technologies are used to provide certain services or to remember settings that will improve your visit, but are not essential to your use of our Websites. They may include personal information that you have disclosed to us.

Targeting & advertising cookies

These cookies and tracking technologies allow us to deliver content, including advertisements, relevant to your specific interests. This content may be delivered in our Websites or on third party websites or services. They allow us to understand and improve the relevancy of our advertisements. They may track personal information, including your IP address.

Social media cookies

These cookies are set by third parties, including Facebook, Linkedin, X and Youtube. These cookies allow you to share what you’ve been doing on our websites and on social media.

Local Storage Objects

Stores app-level preferences (e.g. video quality and interface preferences).

3. Third-party & cross-device tracking

Third parties (e.g. ad networks, social platforms) may set their own cookies when using their services on our site. This enables cross-site and cross-device profiling to deliver tailored ads on your smartphone, tablet, or desktop .

5. How can you manage cookies?

On your first visit to our website, you will be given the opportunity to set your cookie preferences via our cookie banner. You can change your preferences at any time or delete cookies via your browser settings:

You can also op out for advertising and Google Analytics:

6. Data retention

Cookie data is retained for the lifecycle of each cookie or per statutory limitations. Consent records are maintained for audit purposes under GDPR. We retain cookie data for varying periods depending on the type and purpose of the cookie.

  • Session cookies are temporary and expire once you close your browser.
  • Persistent cookies remain on your device for a set period or until manually deleted. These typically expire between 30 days and 2 years, depending on their purpose (e.g., analytics or personalization).
  • Third-party cookies used for advertising or analytics are retained according to the respective third party’s policies, which may vary. Please refer to their privacy policies for specific retention periods.

We regularly review our cookie practices and update retention periods as needed to comply with legal requirements and ensure minimal data storage.

7. Contact us

If you have any questions about this Cookie Policy or IPCOM’s data practices, please contact: privacy@ipcom.be

IPCOM NV

Brusselsesteenweg 94, box 201
B‑9090 Merelbeke-Melle, Belgium